Privacy Policy
At lto-portal.ph, we respect your privacy and are committed to being transparent about how we collect, use and safeguard your information. This Privacy Policy outlines the types of data we gather, how we use it, and the steps we take to protect it. By using our website, you agree to the practices described here. If you have any questions or concerns, please reach out to us using the contact information provided below.
Who We Are
lto-portal.ph is an independent informational website that provides guides and resources to help users navigate the Land Transportation Office (LTO) processes in the Philippines. We are not an official government website, nor are we affiliated with the LTO, the Department of Transportation or any third‑party organisations. Our goal is to offer educational content and step‑by‑step instructions based on publicly available information and personal expertise.
Information We Collect
We collect minimal personal information needed to operate this site effectively and respond to user inquiries. The types of data we may collect include:
Contact Information: If you send us an email, fill out a contact form or subscribe to our newsletter, we may collect your name, email address and any other details you provide.
Usage Data: When you access our website, our analytics tools may automatically collect non‑personal information such as your IP address, browser type, pages visited, time spent on pages and referring URLs. This data helps us understand how our site is used and improve its performance.
Cookies: We use cookies (small text files stored on your device) to enhance your experience by remembering your preferences and analysing site traffic. Cookies do not contain personal data unless you choose to provide it.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to inquiries: If you contact us via email or our contact form, we use your information to respond and provide assistance.
To improve our content and services: Usage data and feedback help us understand what topics are most helpful and how visitors interact with the site. This allows us to create better guides and resources.
To maintain security: We may use IP addresses and other technical data to detect and prevent malicious activity, fraud or abuse.
To comply with legal obligations: We may process your data when required by law, such as responding to lawful requests from authorities or enforcing our terms and conditions.
We do not sell, trade or rent your personal information to third parties.
Cookies and Tracking Technologies
Cookies help us enhance your experience and analyse website performance. You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect certain features of the site. Our cookies fall into the following categories:
Essential cookies: Necessary for core functionality such as navigation and access to secure areas.
Analytics cookies: Used to collect aggregated, anonymised data about how visitors use the site. This helps us improve page content and user experience.
We may also use third‑party analytics services (e.g. Google Analytics) that use cookies or similar technologies. These services provide us with insights into site traffic and usage patterns. We do not control third‑party cookies, and their use is subject to those providers’ policies.
Third‑Party Links
Our content may include links to external websites or resources for convenience and reference. We are not responsible for the privacy practices or content of third‑party sites. We encourage you to review the privacy policies of any external websites you visit.
Data Security
We take reasonable measures to protect the personal information you share with us. These include secure email servers, limited access to collected data, and regular monitoring for potential security issues. However, no method of transmission over the internet or electronic storage is 100 % secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
LTO Portal PH is intended for general audiences and is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us and we will take steps to remove that information.
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Access your personal data: Request details of any personal information we hold about you.
Correct or update your data: Ask us to correct or update inaccurate or incomplete information.
Delete your data: Request deletion of your personal information, subject to legal requirements or legitimate business purposes.
Opt out of communications: If you subscribe to our newsletter, you may unsubscribe at any time by clicking the link in the email or contacting us directly.
To exercise these rights or ask questions about your data, contact us at admin@lto‑portal.ph.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the site after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, how we handle your data or how to exercise your privacy rights, please contact us:
Email: admin@lto‑portal.ph
Phone: (02) 925 7690
Address: Dela Rosa Street, Makati, Metro Manila 1200, Philippines
We are committed to maintaining the trust of our readers by being transparent about our data practices and prioritising your privacy.