LTO Customer Service in the Philippines
(Contact Info & Support Guide 2026)
The Land Transportation Office (LTO) is the government agency that handles driver’s licenses, vehicle registrations, violations, and other road-related services. Sometimes you fall in a problem and don’t know how to handle it like you are facing issues in your license, or applying for your vehicle registration. You want to login to your lto online account but you face errors. These are situations where you need help by LTO staff.
This guide will help you to get LTO customer service to resolve your issue. Here we are providing authentic LTO contact numbers, office branches, email and text support.
Main LTO Customer Hotlines & Emails
When you have any issue with your vehicle registration, renewal process, licensing or even payment of fines, you can call a regional office but if you can’t contact them or face difficulty to resolve your problem right away, then you can contact the main LTO office. Here are the contact details of the LTO head office.
LTO Central Office (Quezon City)
- Address: East Avenue, Quezon City, 1100, Metro Manila – Philippines
- Customer Feedback Emails:
LTO Central Hotline
- Central Command Center / Hotline: 1-342-586
- Direct Line: (02) 8926-4696
Central Public Assistance Office (CPAO):
If you want general inquiries and feedback then you can contact LTO via.
- Mobile: 0929-292-0865 / 0995-831-0746
LTO Trunkline (PABX): (02) 8922-9061 to 66
Contact via text:
Text Hotline: Text LTOHELP to 2600
List of LTO Office Branches and Contact Details
Here we are sharing some of the region wise office address, contact number, and emails. But remember one thing that every region has multiple office branches/extensions and they all used their own contact/mobile number. You can search for it on the LTO Directory online.
LTO Region I – Ilocos Region
Region | Office Address | Phone | |
Region I | Aguila Road, City of San Fernando, La Union | 072-607-4108 / 072-619-3105 |
LTO Region II – Cagayan Valley
Region | Office Address | Phone | |
Region II | Main Avenue, Brgy. San Gabriel, Tuguegarao City, Cagayan | (078) 844-0160 (main) |
LTO Region III – Central Luzon
Region | Office Address | Phone | |
Region III | Government Center, Brgy. Maimpis, City of San Fernando, Pampanga | (045) 457-1850 |
LTO Region IV-A – CALABARZON
Region | Office Address | Phone | |
Region IV-A | Old City Hall Compound, B. Morada Ave., Lipa City, Batangas | (043) 403-3147 / (043) 404-8745 |
LTO Region IV-B – MIMAROPA
Region | Office Address | Phone | |
Region IV-B | Brgy. San Rafael, Calapan City, Oriental Mindoro | (043) 288-7143 / (043) 288-6420 |
LTO Region V – Bicol Region
Region | Office Address | Phone | |
Region V | Regional Government Center, Rawis, Legazpi City, Albay | 0905-207-3980 (RD) |
LTO Region VI – Western Visayas
Region | Office Address | Phone | |
Region VI | Brgy. Quintin Salas, Jaro, Iloilo City | 0918-942-2018 |
LTO Region VII – Central Visayas
Region | Office Address | Phone | |
Region VII | 2nd Floor MVIC Bldg., M. Logarta Ave., Subangdaku, Mandaue City, Cebu | (032) 421-9722 |
LTO Region VIII – Eastern Visayas
Region | Office Address | Phone | |
Region VIII | Government Center, Candahug, Palo, Leyte | (053) 888-4672 |
LTO Region IX – Zamboanga Peninsula
Region | Office Address | Phone | |
Region IX | Purok Riverside, Balangasan, Pagadian City | 917-852-5957 |
LTO Region X – Northern Mindanao
Region | Office Address | Phone | |
Region X | MVIS Compound, Zone 7, Bulua, Cagayan de Oro City | (088) 858-6391 |
LTO Region XI – Davao Region
Region | Office Address | Phone | |
Region XI | LTO XI Main Bldg., Felcris Centrale, Quimpo Blvd., Davao City | 0936-097-4669 |
LTO Region XII – SOCCSKSARGEN
Region | Office Address | Phone | |
Region XII | Purok Yellowbell, Brgy. Sta. Cruz, Koronadal City, South Cotabato | (083) 878-0764 |
LTO NCR – National Capital Region
Region | Office Address | Phone | |
NCR | LTO-NCR Building, 5th Floor, 20 G. Araneta Ave., Quezon City | 8-2731504 / 8-2821286 loc. 108 |
LTO CAR – Cordillera Administrative Region
Region | Office Address | Phone | |
CAR | 3K Building, A7 Swamp, Betag, La Trinidad, Benguet | (074) 661-1481 |
LTO CARAGA – Caraga Region
Region | Office Address | Phone | |
CARAGA | J. Rosales Ave., Butuan City | (085) 817-0127 |
Office / Branch | Address | Contact Number | |
LTO Davao (Region XI) | LTO Regional Office XI, MVIS Compound, Quimpo Blvd., Talomo, Davao City | (082) 226-4141 | |
LTO Cebu (Region VII) | 4F Robinsons Galleria Cebu, Gen. Maxilom Ave. cor Sergio Osmeña Blvd, Cebu City | (Multiple contacts per unit) | [email protected] (District Office) [email protected] (Malasakit) |
LTO Batangas (Region IV-A) | Old City Hall Compound, B. Morada Ave, Lipa City, Batangas | (043) 403-3147 (Region Office) | |
LTO Las Piñas (NCR) | FMC Compound, Alabang-Zapote Rd, Talon Uno, Las Piñas City | 0993-676-6150 | |
LTO Region VII (Central Visayas) | 2F MVIC Bldg, M. Logarta Ave., Subangdaku, Mandaue City, Cebu | (032) 421-9722 | (varies by unit; e.g., [email protected]) |
LTO Bacoor (Cavite) | Revilla Business Park, Bacoor, Cavite | (046) 471-1604 | |
LTO Cabanatuan (Nueva Ecija) | Sumacab Este, Cabanatuan City, Nueva Ecija | (045) 455-1764 (city DO) | [email protected] (district) |
LTO Iloilo (Region VI) | Tabuc-Suba, Jaro, Iloilo City | (033) 326-2482 | (email not publicly listed) |
LTO Imus (Cavite) | 3F Robinsons Mall, Tanzang Luma, Imus, Cavite | (046) 416-6053 / 0997-987-2002 | |
LTO Kawit (Cavite) | Kawit District Office, Cavite | (046) 472-7744 / 0935-640-9473 | [email protected] (Cavite DO) |
LTO Mandaluyong (NCR) | 121 Shaw Blvd, Mandaluyong City | 532-2726 / 0998-070-433 |
Note: These are a few offices which we have listed here, but people also search for “LTO office near me”.
LTMS Portal & Technical Support
LTO developed an LTMS portal to help the Filipinos. If you have any issue regarding your LTMS or account login like you forgot your password, email recovery or “Client ID Not Found” error. you can handle them by contacting technical support and via LTMS client care form instead of contacting the head office.
Technical Support Section: (02) 8927-5203
LTMS Client Care:
- First go to the LTMS official portal website.
- Then click on the “Contact” on the top menu.
- Now you have to enter your information and add your concern.
- Then click on the “Submit” button. Your query will be submitted to the LTO. they will review it and reply to you with a solution.
Best Times to Contact LTO
Most LTO offices are available for public service from Monday to Friday, from 8:00 AM to 5:00 PM. These are the standard working days and hours.
Some LTO branches also open on Saturdays, but it depends on the specific area. When you want to contact them, don’t waste your time, first call the LTO office or check their official social media pages to confirm their schedule.
Airport Assistance (OFW/Traveler Support)
For OFWs or travelers who need urgent licensing assistance at major airports:
Location | Hotline Number |
NAIA Terminal 1 | 0919-912-8457 |
NAIA Terminal 3 | 0919-912-8451 |
Mactan-Cebu (T1) | 0919-912-8464 |
Davao (Airport) | 0919-912-8469 |
Frequently Asked Questions (FAQs)
What is the LTO landline?
If you have general queries then you can call at 1-342-586. For more information you can see the contact details above.
Where is the LTO client number?
Your LTO client number is mentioned in your LTMS portal account, you can check there, and also see it in your license record. If you have not applied for your license you can check our guide on Application Process for Driving License.
Where to text LTO?
From your Philippines SIM, write “LTOHELP” and send it to “2600”.
What services does the LTO NCR offer?
LTO NCR handles driver’s licenses, vehicle registration, renewals, and violations. It also supports LTMS online services.
Does LTO accept walk-ins?
Yes, when you need verification of your documents and vehicle inspection you must visit in-person. The LTO team also deals with walk-ins.
How to check if there's an LTO alarm?
You can check on LTMS portal online and also visit physically at the LTO office to verify.
Is LTO SMS still working?
Yes you can send text to the LTO on “2600”. You can avail SMS hotline during office hours.
Does LTO have an app?
No, there is no LTO launching its official app for their service. You just visit the LTO office or reach through the official LTMS website.
